You printed 500 flyers for your event. A customer pulls out their phone, points it at the QR code... nothing happens. They try again. Still nothing. They walk away. Every failed scan is a lost opportunity - let's make sure that never happens to you.
| Issue | Solution |
|---|---|
| Blurry or pixelated | Export at 2048px PNG or use SVG |
| Stretched/distorted | Maintain 1:1 aspect ratio |
| Too small | Minimum 2cm x 2cm |
| Distance scanning | 30cm for 3m viewing distance |
| Combination | Scannable? |
|---|---|
| Black on white | Yes - Best |
| Dark on light | Yes |
| Light on light | No - Poor contrast |
| Gradient colors | Risky - May fail |
| Setting | Recommendation |
|---|---|
| Logo size | Under 20% of QR area |
| Error correction | High (H) when using logos |
| Testing | Test on iPhone + Android |
Tip
Use your phone's native camera app to scan. Test on both iPhone and Android before printing.
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