You've searched the knowledge base, tried all the troubleshooting steps, but you're still stuck. Sometimes you just need a human to help. Our support team typically responds within 2-4 hours.
| Method | Details |
|---|---|
| hello@elkqr.com | |
| In-app | Click Support in sidebar or go to app.elkqr.com/support |
| Response time | Within 24 hours (usually 2-4 hours) |
| Information | Example |
|---|---|
| Account email | john.smith@acmecorp.com |
| Issue description | QR code xyz123 shows 404 error |
| Steps to reproduce | 1. Scan QR 2. See error page |
| Screenshots | Error message or settings page |
| Browser/device | Chrome on Windows 11 |
Tip
The more details you provide, the faster we can help. Screenshots are especially helpful!
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