You added a domain 5 minutes ago and it shows 'Pending'. Is something wrong? Should you wait? Should you check your DNS? The status indicator tells you exactly what's happening and what to do next.
| Status | What It Means | What To Do |
|---|---|---|
| Active (Green) | Everything working - ready to use | Nothing - you're all set |
| Pending (Yellow) | DNS verification in progress | Wait 5-30 minutes |
| Failed (Red) | DNS not pointing correctly or verification failed | Check DNS settings and retry |
| Indicator | Meaning |
|---|---|
| Green checkmark with 'DNS configured correctly' | DNS correctly points to 64.225.81.205 or hq.elkqr.com |
| No indicator shown | DNS not yet verified or pointing incorrectly |
Active: Your domain is fully working. DNS is correct, SSL certificate is valid, and QR codes will redirect through your domain.
Pending: Just added the domain and waiting for verification. DNS changes take time to propagate globally. Usually resolves in 5-30 minutes.
Failed: DNS is not pointing correctly or verification failed. Check that your A record points to 64.225.81.205 or CNAME points to hq.elkqr.com. Also check for duplicate or conflicting DNS records.
Tip
Click the 'Check DNS' button to manually re-verify your domain status. This forces a fresh DNS lookup.
Still facing difficulties?
Click here to contact our support team for assistance